How to make a refund request for delivered product

• If you want a refund, email customer support at support@bookbazaar.com or call +91 9537657881 within 24 hours of delivery.

You can make a refund request if:

• Wrong product is delivered to you
• Product gets damaged during transit
• Product quantity delivered differs from quantity ordered
• Replacement product cannot be provided on request
• Cancellation occurs before the product is marked ‘Ready to ship’

You cannot make a refund request if:

• Allotted time frame for requesting return elapses
• Any product part goes missing after delivery
• Defect/damage in product is covered under warranty of manufacturer
• Product is damaged due to misuse
• There is no photographic evidence of the damage or wrong delivery

Things to remember before making a refund request

• Ensure the product is unused and in original condition
• Include invoice, price tags, original packing, and freebies when returning the product
• Include images of the product

Time taken to process refund request

• Pickup of your original product will take place within 48 hours from the day you make a refund request.
• Refund will take place within 7 business days after your original product has been picked up from the delivery address.
• For your cancelled order, refund will happen after the cancellation request is processed.